FAQ

Bulk Quotes?
Unable to find what you are looking for on our website? Check out our manufacturers links on our home page. 

We have provided links directly to our manufactures and distributors websites. If you find a product that interest you 
and you need a quote please copy the URL and 
Email lisa@atlanticwholesalefurniture.com or Amberlee@atlanticwholesalefurniture.com we will check the items availability
and send back a quote.

Bulk Orders

Looking to furnish several rooms of your home, office?  We offer bulk discounts.

We offer a wide selection of products and manufacturers to make it easy to find exactly what you need. If you are unable to find what you are looking for, many of our manufacturers build custom pieces to meet your exact specifications. We would love to share our manufacturers and distributors websites or even help you find what it is your are looking for.

If you have questions, are or looking for a discount on a bulk order, give us a call at 321-428-4856

Our trained staff is ready to help!

Privacy Policy
Protecting Your Credit Card Information

The credit card information provided by you to Atlantic will be stored in a confidential manner. Our employees may access such information only when there is an appropriate business reason to do so, such as when a refund must be issued back to the credit card. We maintain physical, electronic and procedural safeguards to protect your information, and our employees are required to follow these privacy standards.

Disclosure of Your Information

Atlantic does not disclose any nonpublic information (such as credit card number and their expiration dates) about our customers or former customers to anyone, except as required by law.  We do not disclose information about you to other entities who may want to sell their products to you.

Transaction Security

Atlantic’s website uses Secure Socket Layer (SSL) protocol to ensure transaction security.

We value your privacy
Atlantic is committed to keeping your personal and confidential information just that – personal and confidential. No personal information is required for you to browse our web site, only when you place an order. We use the information you provide to process and ship orders, and to contact you if necessary. You may choose to sign up for our mailing list, but rest assured that we will never share or sell your information to any third parties.
 
Security Policy
We have taken every measure to ensure that online shopping at Canvas Atlantic is as secure as possible. We use Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of your personal information. Once you enter the Checkout process (when you are ready to purchase the items you have put into your shopping cart), your connection becomes secure. To confirm this, look at the top part of your browser window. If you see a closed lock (depending upon your browser) you can be sure that your information is secure. You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from “http” to “https.” If for some reason you do not see these cues please contact us directly to place your order.
Cookies and IP Address
“Cookies” are small amounts of data that are stored on your computer. They sound friendly and helpful because they are. They flag information about your activity on our Web site which helps us improve our site and make it better. We never use cookies to save passwords, credit card numbers, or any other highly confidential information. When you browse our site, we also automatically receive your computer’s internet protocol (IP) address. This provides us with information that helps us learn about your browser and operating system which also helps us to improve your shopping experience.
Personal information collected
Whenever you shop with Canvas Atlantic, we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, e-mail address, and credit card number. We also keep records of your specific product purchases and transactions with us. We use this information to process your purchase transactions, to send you marketing and promotional materials by e-mail, and to help us improve our online product assortments and services. You always have the option to opt out of mailings, and we never share or sell any of our customer’s information.

 

 Online account registration
Make your online shopping faster and easier by registering with Atlantic. Your billing and shipping information is securely stored so you won’t need to enter it every time you place an order. You will also be able to login to your account to check the status of your orders and your order history. Your registered information will be securely stored, and you can add, delete, or change your registered information at any time using your password.
Warranties-Damaged-Return Policy
What if my item Arrives Damaged?

You have 72 hours after a Home Delivery to report if an item is delivered damaged, or defective. We will work with you to repair, replace or pick up 
the item for an exchange or return. Delivery items with manufacturing defects discovered after the 72 hour return period may be covered by the 
manufacturer's warranty, if any; please contact us at 321-428-4856

We try to inspect items for damage upon arrival some items however are impossible to check. 
If your item is damaged please contact us within 72 hours. We will schedule a time to come to your home to inspect your damaged merchandise.

Manufacturing defects are covered consult the manufacturer's warranty, if any. 
Generally the manufactures warranty their products against defects for up to one year from the date of your purchase.

What if I don’t want my item for any other reason than damaged?

Not completely satisfied? We accept the return of  item(s) within 2 days of delivery. Please note, it is the customers responsible for
 return shipping fees. A 25% Restocking fee will be applied. The item must be in the original packaging. 
Please note: We can not accept returns on custom orders.

Return Policy 

In order to receive the full amount of the refund described in this Return Policy, all item(s) must be: (1) in new/unused condition and (2)
 returned with all accessories and parts securely packed in all original packaging (unless the packing was removed as a part of the In-Home Delivery, 
in which case please re-pack in a manner to prevent damage during return shipping). Clearance Items and special orders items are final sale items 
and cannot be returned or exchanged unless they are delivered damaged. Please note, return shipping fees may apply.

Mattresses and Foundations

Mattresses and Foundations may only be returned if delivered damaged. If your mattress or foundation is delivered damaged, contact us for 
assistance within 72 hours of delivery. Defects discovered more than 72 hours after the mattress or foundation was delivered will be covered 
by the manufacturer's warranty.  Please contact us for further details.

Exchanges/Refunds.

The returned item(s) are inspected immediately upon receipt. Any appropriate exchanges, credits and refunds will be issued for the purchase price
 of the item(s); taxes are refunded in accordance with applicable state law. With the exception of damaged or defective merchandise, shipping, 
delivery, and handling charges are nonrefundable, and return shipping or pickup fees may apply. Most refunds or credits are based on the 
payment method used at the time of purchase. Please allow 7-10 days following receipt of the return items for any credit or refund to display on 
your credit card statement.

Warranties: Every manufacturer gives a product warranty and your warranty is always included in your packaging. Should you have a
 manufacturing warranty issue during your warranty period we will gladly contact the manufacturers on your behalf. The manufactures 
have the options to repair or replace the item. Please know that your satisfaction is extremely important to us, so we will be negotiating 
the best option for your situation. In order to place a claim on your behalf we will need pictures and a description of your problem.

Q: How long does it take for a refund to show up on my credit card?
After we receive the returned goods, it takes 7–10 business days (not including weekends and holidays) for a refund to be credited back to your card.  
For assistance call us Monday through Friday, 10 a.m. to 6 p.m. & Saturday, 10 a.m. to 4 p.m.